๐Ÿ’ฅAtomic Essays

Short-form lightly edited, lightly structured essays, written in 30 minutes.
Published on:
July 2, 2022

11 IT Mistakes of Early Stage Startups That Make Scaling Chaotic

I have been working at startups for the past 6+ years, and in each role, I was the first person in the IT department and helped build it from the ground up. Four of the start-ups I worked at were approaching or in their growth stage. And startup when this means chaos if there isn't a baseline of IT Infrastructure, policies, procedures, and systems already put in place.

Here are 11 common IT mistakes of startups :

๐Ÿ‘€ Allowing employees to use and save work data on personal devices, then suddenly retracting upon seeking ISO 27001 or SOC 2 to meet customer demands quickly

๐Ÿ’ป **Allowing founding engineers to use their work laptop for personal use, **AND agreeing to let them keep the laptop for personal use as part of their comp package or contract

๐Ÿƒโ€โ™€๏ธ Knowledge of employees stealing laptops or work devices and not enforcing any consequences

๐Ÿ‹ Allowing a mixed environment of Linux, Windows, and Mac... then not being able to afford software to manage the mixed environment upon seeking compliance

๐Ÿ— Waiting to implement MFA until funding and growth

๐Ÿคท๐Ÿพโ€โ™€๏ธNo baseline system for onboarding and offboarding

๐Ÿ“ Listing admins and passwords of SaaS applications and database credentials in public places or

๐Ÿ› Outsourcing various IT MSPs and Vendors, not keeping track of who is managing what, not keeping contracts, nor any form of access control

**๐Ÿงพ **No inventory or simple system for tracking assets, laptops, receipts, warranties, etc

๐ŸŽŸ Being resistant to and not investing in a ticketing system... waiting until the company is over 80-100 employees and support individuals are overwhelmed

๐Ÿ—‚ Not initiating a knowledgebase or keeping any form of documentation